Privacy Policy

 

Effective Date: November 1, 2025

 

This Privacy Policy describes how Gurram Venkateshwarlu Textiles Private Limited, operating under the brand name GV Mall (gvmall.com), collects, uses, and protects your personalinformation.

 

InformationWeCollect:Name,email,phonenumber,address,paymentdetails,andbrowsing data via cookies.

UseofInformation:Toprocessorders,communicatewithcustomers,sendmarketingemails (opt-in), and improve services.

Cookies: We use cookies and analytics tools to improve usability.

DataSharing:Wedonotsellorrentdata.Sharedonlywithpaymentandlogisticspartnersfor order processing.

Data Security: Protected through secure servers and SSL encryption.

Your Rights: Contact us at info@gvmall.com to access, correct, or delete your data.

Customer Grievance: customercare@gvmall.com

Updates: Policy updates will be posted on our website.

Upon submitting the website form, I would like to receive communications from GV Mall via SMS,Whatsapp,Email,OBD,RCS and other channels

 

Terms and Conditions

Effective Date: November 1, 2025

 

Welcome to GV Mall (gvmall.com), owned by Gurram Venkateshwarlu Textiles Private Limited. By using our website, you agree to the following terms:

Products and prices may change without notice. Payments via Credit Cards, Debit Cards, or UPI. Shipping is handled via Shiprocket within 7 business days.

All intellectual property, including our logo and product images, belongs to Gurram Venkateshwarlu Textiles Pvt. Ltd.

We are not liable for indirect or consequential damages. Jurisdiction: Telangana Courts.

 

Shipping Policy

Effective Date: November 1, 2025

 

OrdersareshippedviaShiprocketwithin7businessdaysdomesticallyandinternationally.Free shipping is available based on invoice value.

Trackingdetailswillbesharedviaemail.Lostordelayedpackagesmayqualifyforafullrefund upon verification.

Returns & Exchange Policy

Effective Date: November 1, 2025

 

Exchangesacceptedwithin7daysofdelivery.Customerpaysforexchangeshipping.Returns accepted only for damaged items with proof.

Refundsprocessedwithin7daystotheoriginalpaymentmethod.Forinternationalcustomers,